Vulcan Tire & Automotive

Drew Lehe a month ago

Great company, super honest. Jeff talked me through different tire options and we landed on something ideal for my car. I got quotes from 3 shops but chose here based on service and price.

Jo Ann Smith 6 months ago

I had my car towed to Vulcan because it stopped running. When I went and a young man asked what was the problem. I told him the car stopped running and it would not shift into gears. A elderly man behind the counter shouted iut is the transmission yiu have to take it somewhere else. U was not talking to him. The young man looked up my record and saw they gad serviced the car for many years and also replaced a hybrid battery in 2022 , then another elderly man said “and we are not going to do yhat again. I was not talking to him either. The young man said he would call me and I left with my Daughter. Two days later I received a call to pick the car up, they could not fix it. Had it towed home And looked at the trunk floor covered with wired, bulbs and it appeared everything had been pulled out from the rear and left it there. The young man was extremely polite and business like BUT the two elderly men were extremely rude. The car was towed to Robe’s Mann I. Homewood and the only problem with it was it needed a new Battery $525.01 . So after using your company for over 2O years I wil not be back I am really thankful zi find a company that is reliable, respectful and and does a goo

Philip Goforth 7 months ago

I came in for an alignment and told them that it was pulling left. It got done surprisingly quickly and I was there less than an hour. I was not given or shown any proof that the alignment was actually done and that was my fault. It still pulls to the left and might actually be worse than before. I do not believe they even test drove it and if there was something else it needed to correct this problem nothing was said to me about it. So out over $100 with the same problem. Super disappointing since it was my first experience with this shop. I don't think I will be going back for anything unfortunately.

Lori 7 months ago

I give 2 stars for the tire and the first mechanic I dealt with. (He actually gets more stars) I was told I had an oil leak, which I appreciate. I brought it back for a new tire and to fix the oil leak. While I got the new tire, the person dealing with my car that day (different than the first time) told me he wasn’t going to fix the oil leak and to just carry oil with me and top it off instead of fixing the oil leak. Hmm, knew that couldn’t be good for the engine or the oil leaking everywhere. Took it somewhere else and they fixed it and it runs beautifully now. Just for that person who said “just carry oil and top it off”: Here is a breakdown of what an oil leak does to your engine: Internal Damage: Insufficient oil means metal-to-metal contact, leading to worn-out bearings, pistons, and camshafts. Engine Overheating: Oil helps dissipate heat; without enough oil, the engine runs much hotter, risking complete breakdown. Fire Hazard: Leaking oil can drip onto hot exhaust parts, creating smoke and posing a significant fire risk. Performance Loss: You may experience reduced engine power, strange smells (burning oil), and dashboard warning lights. Damage to Components: Leaks can degra

Mita Powell Edited a year ago

Edit: The owner of Vulcan contacted me and made things right. He had someone detail the interior. Thank you Jeff. Very pleased! I brought my car in for a tire repair as we have a tire warranty with Vulcan. When I got my car back, my front driver's seat was filthy, dirty and horribly stained of oil and so was the inside of door. So respectfully, I brought it to the manager's attention. He then went inside, brought out an empty can of carpet cleaner and a dirty stained towels and started to scrub the seat and door. I was shocked. I said please stop! It was only making it worse. I happened to have a white wash rag so I expressed I'd prefer that he use it. However, he sighed as if he was annoyed. Apparently, he ran out of the carpet cleaner because it was empty to start out with It had only dripped a few drops. I asked him don't you put any kind of protector on the seats when you work on tan cloth? He replied that they only put protectors on the floor mats. Then he started to Imply that I had brought the car in with all the filth and oil stains. Sudgeted I take a picture of the can carpet cleaner ha! He even wrote down my tag number, seemed very odd since they already have all of the